Support
Need a hand with Astari? Start with the most common paths below.
Contact Astari Support
Email us from the address connected to your purchase or account. Include a short description and, if relevant, a screenshot — but never send your password or full payment-card details.
Billing and subscriptions
App Store subscriptions are managed through Apple. Website subscriptions are handled by the Astari support team. See the FAQ, Subscription Terms and Refund Policy for the right path.
Technical help
For a stuck recording, login issue or missing Premium access, tell us which device you use, where you purchased, and approximately when the issue happened. This helps us resolve it faster.
Privacy requests
For access, correction or deletion requests, email us with “Privacy Request” in the subject line. We may need to verify that the request belongs to you.